WARRANTY
SPA AND SWIM SPA WARRANTY
Rest Assured
Twenty Year Shell Structure Warranty Theralux Spas warrants the spa shell against loss of water caused by defects in materials and/or workmanship for a period of TWENTY YEARS from the original date of purchase.
Five Year Plumbing Warranty
Theralux Spas warrants all plumbing parts to be free from defects in material and/or workmanship for a period of THREE YEARS from the original date of purchase, as long as the spa is owned by the original purchaser. Years four and five will be prorated to 50% of replacement cost of components and labor. Further, this Limited Warranty specifically covers leaks from the wall fittings, jet fittings, internal plumbing, internal glue joints, freeze drains and all bonded parts, including the filter compartment and light lens. Damage resulting from failure to properly winterize the spa prior to freezing weather, or failure to properly winterize the spa after a component failure, is not covered under this Limited Warranty.
Three Year Surface Finish of Shell Warranty Theralux Spas warrants the surface finish of its spas to be free from blistering and cracking due to defects in the acrylic surface material for a period of THREE YEARS from the original date of purchase.
One Year - Other Warranty
See Theralux Spas Limited Warranty for additional information
Theralux Spas warrants the electrical equipment components - specifically the control system (pack and topside), pumps, heaters, and air blowers against malfunction/or defects in materials and/or workmanship for a period of THREE YEARS from the original date of purchase, to the original owner only. Years four and five will be prorated to 50% of replacement cost of components and labor. This Limited Warranty does not apply if the failure is caused by or contributed to by any of the following: improper wiring, use of extension cords, improper alterations or modifications, or failure to plug into isolated service, as indicated by the manufacturer’s specifications. Further, this Limited Warranty follows the guidelines of the original equipment manufacturers. The labor coverage is an extended warranty program maintained by Dynasty Spas on your behalf. Your dealer or authorized repair facility has details and procedures for submitting warranty claims.
